Since moving into our house nearly six years ago, we’ve decorated – and in some instances, renovated – the majority of the rooms. This has included things like ripping out fitted wardrobes, buying new flooring, painting walls, installing a new bathroom and landscaping the garden.
We’ve not managed to do everything though. One of the bigger jobs we’re yet to complete is the stairs and hallway which require painting and new carpets. We’ve also found that the addition of both a dog and toddler has meant that areas we have previously decorated are no longer as perfect as they once were.
I’m therefore always on the look out for things that can help around the house – be it gadgets which take the hassle out of cleaning or products which can help rejuvenate ageing furniture. So, when Vax got in touch to see whether I was interested in testing and reviewing their Dual Power Pro Carpet Cleaner, it didn’t take long to agree.
The Vax carpet cleaner arrived at the perfect time. As part of being a brand rep for Silentnight, we were just about to have a new bed delivered. This gave us the chance to empty out our bedroom so we could clean the carpet, as well as do the same in our spare room where our old bed was going to go. The plan was also to use it on the carpet on the stairs as this is still the original carpet from when we moved in (although I haven’t got around to this yet, bloody toddlers).
Below you’ll find my review of the Vax Dual Power Pro Carpet Cleaner. Firstly, here’s a quick demo of it in action:
The product is described as:
The Vax Dual Power Pro is a powerful, deep cleaning and quick drying carpet washer. It features a DualTECH cleaning system to agitate and help lift deep down, embedded dirt. The SpinScrub hand tool and stretch hose also make washing upholstery and stairs easy. Features include:
- Deep cleans carpets and hard floors – The Vax Dual Power Pro not only cleans your carpets, but also cleans your hard floors with the hard floor squeegee tool that quickly cleans up spills. The DualTECH cleaning system uses SpinScrub and rotating brushbars to deliver a 360o deep clean of your carpets and hard floors.
- Dual V technology – Dual V technology powerfully extracts water to ensure a quicker drying time so you can walk on your carpets in no time.
- Stretch hose and SpinScrub hand tool – The Vax Dual Power Pro has a stretch hose and powered hand tool that are perfect for cleaning upholstery, stairs, car seats or any stubborn spot stains and spills.
- Wash and rinse functions – The Vax Dual Power Pro has both wash and rinse functions for a thorough carpet clean. The rinse function rinses any shampoo residue left behind in your carpet after washing, leaving your carpets looking feeling and smelling like new.
- 6 year guarantee – The Vax Dual Power Pro has a market leading 6 year guarantee. This will give you complete peace of mind with your machine and its performance.
On opening the box, I was greeted with the various components, including the carpet washer (in various parts), two bottles of detergent, a hard floor tool, the SpinScrub hand tool, the upholstery tool, a hose, a user guide and a bag to keep it all in.
Having never used a carpet cleaner before, I studied the user guide pretty carefully to make sure I was doing everything right – I have a tendency to guess at how to do things which often gets me into trouble later down the line. Assembling the carpet washer was a simple and quick task – all I needed to do was insert the handle into the base, turn the dial to lock it into place and then click the water / solution tank into place. Job done.
The first task for the Dual Power Pro was the carpet in our spare room. With the instruction book by my side and Toddler L as my assistant, I removed the water / solution tank from the carpet cleaner, opened the two caps on the tank and poured in the appropriate amount of solution and water into each side of the tank.
I then clicked the water / solution tank back into the carpet cleaner, made sure the wash / rinse dial was set to ‘wash’, plugged it into the wall and was then ready to go. The Dual Power Pro is like a traditional vacuum cleaner – by this, I mean that you press a pedal at the bottom with your foot which allows you to recline the handle. Once switched on (with a button near your other foot), you’re able to squeeze the trigger on the inside of the handle to release the solution and water mix.
The instruction book suggested that “for best results” you press the trigger when moving forward, then release it when going backwards. So, in practice, this means that you go forward in a straight line with the trigger held so that the carpet cleaner is releasing the solution, then walk backwards over the same line without holding the trigger so that the carpet cleaner sucks up the water from the carpet.
As I needed to go over the same line twice – backwards and forwards – the process did take a bit of time, particularly as you have to go relatively slowly. I was also required to top up the water / solution tank as it ran out, plus I learnt that wearing socks is a bit of a no-no as it’s not long before they are soaking!
Once you’ve done the ‘wash’, you then need to go over the carpet once more in ‘rinse’ mode. This is done by turning the wash / rinse dial from ‘wash’ to ‘rinse’ so that only water is released from the tank. You then follow the same process – hold the trigger going forwards, release going backwards – until you’ve been over the carpet again.
I was surprised at how much water was being sucked up into the dirty water tank. As it’s made of transparent plastic, you can literally see the drops of water entering the tank to form a disgusting reservoir of grey liquid as you make your way along the carpet.
Although the carpet was wet to the touch after I’d finished, it was more ‘damp’ than ‘soaking’ – considering that so much water had gone into the carpet due to the ‘wash’ and ‘rinse’ modes, it just goes to show the powerful suction of the Vax.
As our carpet wasn’t marked or stained beforehand, it was difficult to see a visible difference after I’d used the Pro Carpet Cleaner. However, it smelt fresher – yes, I sniffed it – and the liquid that came out of the dirty water tank suggested that a lot of hidden gunk had been removed. This was really surprising considering we thought the carpet was clean.
After a successful first attempt with the Vax carpet cleaner, I moved on to our bedroom carpet a few days later. This is a considerably thicker carpet than the one in our spare room, so I wondered how this would differ. I set the machine up in the same way and got cracking using the same method as last time.
Again, I had to refill the solution half way through due to the amount of water that the Vax carpet cleaner puts into the carpet. On the whole though, my experience of using it on our bedroom carpet was good. I don’t want to call it an issue, but something I encountered this time was ‘debris’ being left on the carpet (see below).
Despite hoovering the carpet beforehand, a lot of fluff was being left as I went backwards with the Vax. This was fine to be vacuumed up after the carpet had dried – which took less than 24 hours – but it did get in the way a bit, particularly when doing the ‘rinse’. It also got stuck in the brushbars of the carpet cleaner, so I was required to take this part off the machine in order to extract all of the debris so that it wasn’t left on the floor next time I used it. This was a bit of a faff to be honest and wasn’t the easiest thing to clean.
However, you only needed to look into the dirty water tank to see what a great job the Vax had done on the bedroom carpet. The water was embarrassingly dirty, which is crazy when you consider we don’t wear shoes upstairs or let the dog into the bedroom. With water that dark, it’s pretty awesome knowing that loads of crap – not actual crap, mind – has been removed from your carpet.
After getting good results with the two carpets, I wanted to try out the handheld Wash Tool and SpinScrub Tool to see what these were like. Having put the old bed into the spare room, I had the perfect opportunity to try it out on our old mattress which had turned a little yellow overtime – I blame the missus getting sweaty during pregnancy. To use these, you connect the stretch hose into the main carpet cleaner unit and then plug in the hand tool you want to use. You then turn on the machine as before and crack on.
To be truthful, I didn’t really get on that well with these handheld tools. To release the solution, you press the trigger on the handheld tool and move it forwards over the item. You then release the trigger when you want to suck up the water. I tried both tools and found that I struggled to get a consistent amount of foamy solution out of the tank and onto the mattress – sometimes the solution came out, other times it didn’t.
I also found that the mattress was pretty drenched after cleaning. I spent a long time sucking up as much water as I could with the Vax, but it was still pretty wet to the touch. I also didn’t see much change in the mattress visually – after cleaning, it still had a bit of a yellow tinge to it. Despite this, the dirty water tank again showed pretty murky water had been sucked up – even though I didn’t really like the tools and found them a bit difficult to use, you can’t argue with the colour of the water in the tank.
I’ve still got a bit of carpet cleaning work to do. I’ve got the carpet in our hallway and then the stairs – the latter will give me another chance to try out the hand tools. It’s also worth noting that there is a hard floor tool which is included too, however I’ve not tried this as we usually clean with floor wipes or a mop and bucket.
The Vax Dual Power Pro costs £249.99 – although it’s often available for cheaper – and can be bought from a number of retailers such as Argos, John Lewis and Amazon. As with most technology, you can buy a carpet cleaner for a range of budgets – a quick Google suggests you can pick one up for anywhere between £50 and £350.
As such, the Dual Power Pro is at the more expensive end of the market, but I think it is warranted, particularly when you look at things like build quality and performance, plus the fact it does hardfloors too. All too often, cheaper products aren’t as good as the more expensive ones, and with a carpet cleaner, you want to ensure that what you’ve got does what it’s supposed to do.
Having said that, I wouldn’t spent £250 on the Vax Dual Power Pro. We don’t have that many carpets in our house, plus I’m a tight Northerner. However, I’d be more tempted at a lower price, such as the £170 it’s currently on sale for at a number of places.
On the whole, I quite like the Vax Dual Power Pro Carpet Cleaner. I have a couple of issues with it – it’s quite heavy, I struggled to get out consistent amounts of foam, it was a bit of a pain to remove fluff from the brush bar, I didn’t get on with the hand tools – but you can’t argue with the final results.
Both carpets which I’ve used the Vax on came up looking really good and smelt fresh – you’ve only got to look at the colour of the water after the clean to realise just how much hidden dirt was removed. I can therefore forgive a few of the issues which I have with the machine considering what a great job it does at rejuvenating carpets and upholstery.
I was also particularly impressed with the vacuum element which sucked up the water – I expected the carpets to be wet for ages, however they dried within 24 hours. I also found it pretty simple to set up, both in terms of initially assembly and then ongoing usage.
I would recommend the product, but obviously just draw attention to a few of the issues I had with it. Despite this, I’ll definitely be using it again – on our hallway carpet upstairs and on the sofas downstairs – and think it’s great to have a carpet cleaner in your home tech armoury.
The DADventurer Star Rating
4 out of 5 Stars
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N.B. This review was written by me (Dave) and represents my honest opinion of the product. The Dual Power Pro Carpet Cleaner was sent to me by Vax with the purpose of writing an honest product review in exchange for the product.
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